Sales Policy for GardenTivaRox

Effective Date: 24/12/2024

This Sales Policy outlines the terms and conditions governing the purchase of products and services from GardenTivaRox. By placing an order on our website, you agree to comply with the terms described below. Please read this policy carefully to understand your rights and responsibilities.

1. General Terms

  • All sales made through our website are subject to this Sales Policy.
  • Products are sold for personal or business use and are not intended for resale unless expressly authorized in writing by GardenTivaRox.
  • By completing a purchase, you confirm that you are legally authorized to enter into the transaction.

2. Product Availability

  • All products are subject to availability. While we strive to keep our inventory updated, some items may become unavailable after you place your order.
  • If a product is unavailable, you will be notified promptly and offered the following options:
    • Replace the product with a similar item.
    • Refund the full amount paid.
    • Wait for the product to be restocked, if applicable.

3. Pricing

  • All prices are listed in U.S. dollars (USD) and are subject to change without prior notice.
  • The price displayed at the time of purchase is final and will apply to your order.
  • Discounts, promotional offers, and coupons are valid only during the specified promotional period and cannot be applied retroactively.

4. Taxes and Fees

  • Sales Tax: Applicable sales tax will be calculated and added during checkout based on your shipping address.
  • Customs Duties and Import Taxes: For international orders, customers are responsible for paying any customs duties, taxes, or related fees as required by their country.

5. Order Placement and Confirmation

  1. Placing an Order:

    • Orders can be placed through our website at https://gardentivarox.com.
    • Ensure all information provided during checkout, including shipping and billing details, is accurate.

  2. Order Confirmation:

    • After placing an order, you will receive an email confirmation containing your order details.
    • If you do not receive confirmation within 24 hours, please contact us at suport@gardentivarox.com.

  3. Order Acceptance:

    • GardenTivaRox reserves the right to accept or reject any order at its discretion.
    • Orders may be rejected for reasons such as product unavailability, incorrect pricing, or suspected fraudulent activity.

6. Payment Terms

  • Payment must be made in full at the time of purchase using accepted payment methods outlined in our Payment Policy.
  • Orders will not be processed until payment is successfully authorized.

7. Shipping and Delivery

  • Orders are shipped in accordance with our Shipping Policy.
  • Delivery timelines provided are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.

8. Cancellations

  • Before Shipping: Orders can be canceled before shipment for a full refund.
  • After Shipping: If the order has already been shipped, cancellations must follow the return process outlined in our Refund and Returns Policy.

9. Returns and Refunds

  • Returns and refunds are governed by our Refund and Returns Policy.
  • Customers are encouraged to review this policy to understand their rights before making a purchase.

10. Discounts and Promotions

  • Discounts, promotional codes, and gift cards must be applied at checkout and cannot be applied retroactively.
  • Each promotion is subject to specific terms and conditions, as outlined during the promotional period.

11. Warranty and Product Support

  • Certain products may come with a manufacturer’s warranty. Warranty details will be provided on the product page or in the product documentation.
  • For assistance with warranties or product-related issues, contact our customer support team.

12. Liability Disclaimer

  • GardenTivaRox is not responsible for damages resulting from improper use, unauthorized modifications, or incorrect installation of our products.
  • Our liability is limited to the amount paid for the product or service in question.

13. Customer Responsibilities

  • Customers are responsible for providing accurate and complete information during the purchase process.
  • It is the customer’s responsibility to review product descriptions and specifications before completing a purchase.

14. Dispute Resolution

  • Customers are encouraged to contact our Customer Support team to resolve any disputes amicably.
  • Unresolved disputes will be handled in accordance with our Terms and Conditions and applicable laws.

15. Contact Information

For questions or concerns about our Sales Policy, please contact us:

  • Address: 1 Columbus Cir #APT S27F, New York, New York (NY), 10019
  • Phone: (212) 453-4742
  • Email: suport@gardentivarox.com